As our business models tighten and the importance of developing a key workforce become even more critical, we must take a fresh look at how we design and implement effective and RELEVANT customer service approaches to our work. This fast-paced workshop will provide a rapid-fire overview of over 10 different customer service models, from Apple’s tightly-guarded employee training to Krispy Kreme and In-N-Out’s rebranded customer interaction systems. Don’t miss this one of a kind tour though STARBUCKS, SOUTHWEST AIRLINES, and even a fish market in Seattle. You’ll walk away with multiple ways to adapt these strategies to your work… and perhaps even a doughnut or two…